Real Builders, Real Numbers, Real Outcomes.
Proven Results for Builders
Data-proven success.
Constructive Software customer portals are trusted in 39% of all new single-dwelling residential builds across Australia.
39%of all new homes in Australia
15/20Top 20 HIA builders trust Constructive
95,740+Active users on Constructive
11+ yrsThe No.1 client experience platform
Builder numbers
Statistics that speak for themselves
Client Engagement & Satisfaction
+85
Top builder NPS score
Constructive's highest performing builder
+60 to +85
Average NPS range across Constructive builders
Survey response rates consistently above 30%
70–95%
Client portal registration rates after go-live
Consistently achieved by builders shortly after launch
20%→45%
Survey response rate uplift
CSAT Intelligence Analytics — Customer Portal case studies
49%
More client engagement via Mobile App vs. browser
Combined builder data since Mobile App launch, December 2025
Revenue & ROI
Up to 120%
Upgrade revenue increase experienced by builders
Using Online Selections & Analytics Reporting tools
~$70,000
Annual salary saving after Portal implementation
Client case studies repport reduced staff while improving client satisfaction
Time Savings & Efficiency
2–5 hrs
Saved per selections appointment
Kingswood Homes — Lesley Myers, Sales Director
2 hrs/day
Saved per admin staff member
Superior Building Group — after Customer Portal implementation
20%
Higher push notification open rates vs. email
Mobile App driving faster client responses
Platform Scale
161,000
Average online selections made per month
Across all Constructive builders
100,000+
Selectable items in the managed product library
Fully managed by Constructive for over a decade
32,000+
Users trust 3D Online Selections
46.4% of selections made before appointment for 3D builders
9,066
Users on the Maintenance platform
Trusted by 19 large builders
780
Sales Agents / Builder Broker users
Access Customer Portals on behalf of clients
Trusted at scale
Built for enterprise builders who take client experience seriously
97.5%Positive builder support satisfaction
No. 1Residential building client software
2,331Support tickets resolved in the past year
120Enterprise builders choose Constructive
Product Suite Builder branded
Ready to explore?
Trusted by 15 of the Top 20 HIA builders. Used in 39% of all new Australian homes.