Product Updates

Constructive Product Update Intelligence Analytics 2.3

Intelligence Analytics 2.3 — Job Pipelines

In this release of Intelligence Analytics, we’ve introduced three new pages related to Job Pipelines. Available from the existing Jobs page, Job Pipelines are a new way to analyse the state of your Jobs in Constructive.

Two pipelines have been defined: Selections and Workflow.

Selections Pipeline

Monitor Jobs running through the Selections process. With this report, you can identify jobs that have stopped moving or are taking a long time. Monitor average timeframes moving from meeting complete to Selections finalised.

  1. Job created to selections created: The date the Job was created in Constructive to the date Selections were created.

  2. Selections created to selections available or appointment: This stage has two possible end dates, the date Selections were made available to the client or the completed date for the selection appointment. The earliest of the two is used if the Job has both.

  3. Selections available to appointment: The date Selections were first made available to the client to the completed date for the selection appointment.

  4. Selections appointment to signed off: The date of the selection appointment to the completion date of the Selections Finalised progress task.

Workflow Pipeline

With this report, you can conduct overall monitoring of current workload per stage, identify bubbles and bottlenecks and uncover the average timeframes through each stage. 

  1. Deposit to contract: Completion of deposit to contract signed progress tasks.

  2. Contract to site start: Completion of contract signed to site start progress tasks.

  3. Site start to handover: Completion of site start to handover progress tasks.

  4. Handover to end of maintenance: Completion of handover progress task to the Job maintenance end date.

  5. On hold: The start of the current on-hold period is used for the start of this stage. When the job comes off hold it falls back into the appropriate stage based on progress task completion.

1. New pages

Current Job Stages

See where your Jobs are currently for each pipeline. The current stage for a Job is the earliest stage in the pipeline which the Job has started but not completed. Drill through to Job Stage Details.

Job Stage Completions

Displays Job stage completions over time and average calendar days to completion.

Job Stage Details

See stage detail at the Job level.

2. Small additions and improvements

  • Selection Detail page:
    • Add Is Updated column.
    • Added Choose Anything Details drill through.
    • Added progress complete/incomplete filters, and removed last complete progress item.

  • Job Details page:
    • Added Client Email column.
    • Added Maintenance Coordinator and Supervisor to Job Details.

  • New columns added to price configuration tables: Area, Specification, Override Calculations. Relative price measure updated to honour Override Calculations flag.

  • NPS page: Add Job Created On filter.
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Constructive 5.37.1 – 3D Improvements

1 — 3D improvements: Material rendering, lighting and performance

In this release, we’ve greatly improved our 3D Selections product with the adaption of a new 3D shading material workflow. PBR (Physically Based Rendering) has created a more accurate and realistic rendering of materials.

Lighting has been enhanced to use luminosity and kelvins of real lights resulting in lights appearing physically correct. We’ve also added Bayonet lights (point lights) — light sources illuminate and cast shadows in all directions.

3D has been optimised for improved performance, increased frame rate and faster loading times (approximately 38.5% decrease in draw calls and approximately 11% decrease in GPU memory).

All these improvements make the 3D Selections experience faster, and more accurate, for your clients when considering selections, materials and colour schemes for their new homes.

2 — 3D – Auto-assign Pre-made Models

You now have the ability to auto-assign Pre-made Models depending on House Type and Elevation combinations — allocate kitchen styles and bathroom styles based upon your House Types.

Contact your Client Success Manager to find out more about setting up Pre-Made Models.

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Product Update Constructive 5.37

Constructive 5.37 – Customer Portal To Do List, UI Improvements

This release, we’re introducing a new module — To Do List. A free add-on to Customer Portal, To Do List is an actionable list of everything your clients need to do — now — to progress their home build.

1 — Customer Portal — To Do List

To Do List drives your clients to action their responsibilities. It removes the need to chase up clients manually, reducing delays and missed deadlines, saving you time and resources.

As clients action their To Dos, tasks move to an In Review state. Once you’ve checked their submission and marked it as complete it will be ticked off as Completed, improving customer experience by delivering a satisfying sense of progress.

For more information and a Demo of To Do List, please register your interest here: Customer Portal — To Do List

constructive customer portal builders to do list

2 — User Interface improvements

Client View — Changed order of Client Name and Job Number

In the Client View only, we’ve changed the order of the Job information in the top left-hand navigation to Client Name and Surname, Address and finally the Job Number. This small change helps clients feel valued as individual customers and not ‘just a number.’

Note Admin View retains the previous order of Job Number first for ease of administration.

Progress Emails Settings — Is Selections Visible

Previously, column 5 was titled ‘Is Prestart Created.’ We’ve updated this title to read ‘Is Selections Visible’ to be a more universal terminology.

Maintenance — Allow selection of a Unit Job Number if the Job is a Parent of other Jobs

In a Project Job, you can now select which Unit Job Number you are lodging maintenance defects for if the Job is a Parent of other Jobs.

3 — Bug fix: Area-specific package items now appear

We fixed a bug where packages/package items were missing when those Items had an area specified in a Package.

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Constructive 5.36

Constructive 5.36 — Selections Admin improvements

For this release, we’ve listened to your feedback on the Online Selections Admin screen and implemented many improvements to make your file preparation more efficient.

Please view the video below for an overview of the improvements within Constructive 5.36:

1 — Selections Admin screen improvements

Tick identifies selection made in a Group

Previously, in the Selections Admin screen, it was often difficult to identify where a selection had been made in a Group. Similar to Client View, you’ll now see a tick symbol to the right-hand side of a Group where a selection exists.

Selection Groups after a selection is made

When selecting or unselecting an item, Groups will no longer auto-expand and return you to the top of the area, removing the frustration if you need to make further changes. Now, when you leave a selection and come back, you’ll be returned to the selection made.

Select button and context menu User Interface updated

Previously, ticking a checkbox on the left hand side, (meant for Bulk Actions), could unintentionally be mistaken for selecting an Item (selecting an Item was previously achieved by clicking the 3-dot kebab menu and choosing Select).

To make this more obvious and user-friendly, we’ve created a Select/Unselect button — with it’s own arrow drop-down menu that replaces the previous 3-dot menu — that appears when you hover/highlight on each selection.

Please note: on iPad/Tablet devices, the Select/Unselect buttons will always be visible.

Bulk price override — Type ‘X‘ to delete and revert to original.

You can now type an ‘X‘ character in the edit box to delete your price override and revert back to the original pricing.

Auto-collapse sections

Sections in the Selections Admin screen now have auto-collapse behaviour, similar to Client View selections.

Packages multiple options ‘?‘ flag

As per Client View, you’ll now see a green ‘?‘ symbol to easily identify Packages that contain multiple options for a selection.

2 — Pricing — ‘Advanced Options’ removed and all Pricing options visible

You’ll now see all the Pricing options in one screen, removing the need for you to make an extra click. We’ve removed the ‘Advanced Options’ arrow that expanded access to set an item’s sell price as area-specific, set item pricing, or price bands, by specification, or override differential calculations.

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Constructive Product Update 5.35

Constructive 5.35 —Choose Anything full Item Library access, Online Selections User Interface improvements, New Settings features

1 — NEW: Online Selections — Choose Anything full Item Library access for Selections Consultants

You now have the ability on a Selection level to flexibly allow access to the full Constructive Item Library so Selection Consultants can choose anything as they wish.

For example, you might choose to allow any tapware from the Item Library, but carpets may remain restricted to certain brands.

When Choose Anything is activated, the full item library is available/searchable for that particular selection.

Please note:

  • This will not show to end clients.
  • Choose Anything selections prices are shown as Price Override.
  • Full Item Library access means Selections Consultants may search and select items that aren’t relevant to the selection.

For more information, please contact your Client Success Manager.

2 — Online Selections — User Interface improvements

  • NEW Previous button  Currently, when navigating their Online Selections journey, clients click ‘Next’ to step forward. We now have a new ‘Previous’ button to step clients backward so they no longer have to navigate back via the template list in the sidebar. Please note the behaviour of ‘Previous’ is the opposite of the ‘Next’ button — it will navigate back to the last selection visible to the user.
  • Re-direct to My Selections once the final Next button action is completed To improve clients’ user experience, when using the ‘Next‘ button to navigate through Online Selections in a guided way, when they reach the end of the process they’re now automatically redirected to My Selections rather than seeing a de-activated ‘Next‘ button.
  • Report header ‘Lot Address’ re-named to ‘Address’ Field label ‘Lot Address‘ has been re-named to ‘Address‘ to be applicable to all Jobs.
  • Accordion collapse by Company in Item Usage sidebar The Item Usage sidebar will now accordion collapse by Company for greater visual ease when reviewing usage of an item within companies and templates.
  • Type to search in Specification creation You can now type to search the Company/Business Unit/Brand you want to assign your specification to, saving time by no longer needing to scroll through the list.

3 — NEW: Settings features

  • Set Registration Email Delay You now have the option to delay the Registration Email within Settings by Number of Days.
  • Multiple Lines in Address display The Address field now supports multiple display lines. This is a great option if you wish to include your display locations, and/or don’t want to create new regions when you’re only looking to create multiple addresses. Similar to Opening Hours, each address is separated on an individual line and each new address begins with the address icon.
  • Maintenance Page Instructions update: Maintenance Pre-Locked and Post-Locked Info Messages You currently have an editable area in Settings / Portal / Maintenance called ‘Maintenance Page Instructions’ that appears on the client Maintenance landing page. We have introduced a new field that will display different content after Maintenance is ‘locked‘.

    Use this space to inform clients when they log in after the Maintenance Locked Date that they can no longer log issues, and educate them on what they should do about things that fall outside of the maintenance period, for example, structural warranties.

    Please note: Maintenance Page Instructions has been re-named to Maintenance Page Instructions – Pre-Locked. This is configured to appear before the Maintenance Ends On date.

    The new settings field is named Maintenance Page Instructions – Post Locked. This is configured to appear on and after Maintenance Ends On Date, and/or if Maintenance is ‘locked.’

4 — 3D Models — New column: Created On

We have a new, sortable column called Created On that sit alongside existing columns Model Type and Size.

Created On allows you to quickly sort and find your most recently loaded model.

5 — Bug Fixes

  • Messages You can no longer be sent an empty comment.
  • House Types When saving a house type after adding an area, if the Save button is double-clicked rapidly, it no longer results in duplicated house area.
  • Reports Fixed date discrepancies due to timezone differences.
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Constructive v 5.34

Constructive 5.34 —Maintenance admin improvements

We are constantly improving our software at Constructive and in this release, we’ve listened to your feedback and made many enhancements within the admin areas in our newest module, Maintenance, to create greater efficiencies and free-up your Maintenance team’s time.

1 — Maintenance – Wizard rules retained and default ‘Urgent’ issue types locked

When a client is entering a new Maintenance Issue and ‘skips’ the wizard, landing on the review before submitting page, your mandatory requirement rules (eg photo required) and default Urgent issue types are now retained.

2 — Maintenance – Auto-populate date on status change

When a defect’s status changes to ‘Assigned’, if the assigned date field is empty, the date now auto-populates to today’s date. (Previously, this had to be set manually).

3 — Role permissions update

Role types Maintenance Coordinator and Maintenance Supervisor cannot edit the Maintenance Wizard. They can add a contact to the Job.

4 — Maintenance – New date field: Maintenance Inspection

In Job Details, you can now record a date for a booked Maintenance Inspection.

5 — Maintenance – Duplicate an item

You now have the ability to duplicate a Maintenance item to make a copy to work from to save time. To duplicate a Maintenance item, simply click the 3-dot kebab menu on the item you wish to copy and select Duplicate.

6 — Maintenance – New filter: Assigned Contact

In your Maintenance Items Admin screen, you have a new filter available: Assigned Contact. Individual staff members can now filter to see all their clients’ defects in one place.

7 — Maintenance – New Issue Category

To assist with reporting, you can now classify issues by defect category: Defect Liability Period, Structural Warranty, Latent Defects, Extended Warranty or Outstanding PCI Item.

When an issue is logged, if it falls into the time period before the Maintenance Ends On date, it will be auto-assigned to Defect Liability Period. If the time period is after the Maintenance Ends On date, it will be blank — your Maintenance Coordinator, Maintenance Supervisor or Company Admin will need to manually assign an Issue Category in this instance.

8 — Maintenance – New Internal Note field

On the Maintenance Item admin screen, we’ve introduced a new text field called Internal Note. Clients cannot see this note, so you can use it to record information for your internal team that you don’t want clients to see.

9 — Bug fixes

  • Selection Template performance improvement — Performance improved on large Selection Templates load-time.
  • Maintenance – Issue Description field – Cursor no longer moves when client enters text.
  • Maintenance – Create another Job selection issue — When entering multiple issues against a job, you no longer have to re-select the Job.
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Constructive 5.33 —3D Cabinet door profiles, 3D performance improvements

We’ve continued to make improvements to 3D Selections in this release including new cabinet door profiles now available, enhancing and further tailoring the interactive visual understanding of design choices for your clients.

1 — NEW 3D Cabinet door profiles

You’re now able to include further detail to your cabinetry in 3D with cabinet door profiling. Once you have cabinet door profiles set up, clients can simply click the cabinetry and choose ‘Cabinet Profile’. Available door and drawer profile choices will appear at the bottom of the screen for clients to select and instantly visualise.

To set up 3D Cabinet door profiles, please contact your Client Success Manager.

2 — 3D performance improvements

This release contains further performance improvements to 3D Selections, including faster model loading.

3 — Azure AD – Signed-in user visibility

Company Admins now have the ability to see who is signing into Constructive with Azure AD — and who isn’t. This can help you discover any unused accounts or troubleshoot issues.

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Constructive 5.32 —Documents and Photos multiple upload

This release, we’ve continued to improve our Customer Portal by allowing you to bulk upload photos and documents and improving our Progress Template integrations.

1 — Documents bulk upload

You asked, we listened! Uploading documents one by one in the Job Details screen was frustrating when you had a large volume of documents. You can now save time by uploading multiple documents at once.

Please note, documents uploaded in bulk will appear in the same category selected from drop-down menu.

2 — Photos bulk upload

In the Job Details screen, you can now also upload photos to a Job in bulk.

Please note, photo bulk upload is only available from the Job Details screen. The Supervisor ‘Take Photo’ screen remains optimised for mobile phone photos taken on site.

3 — Progress Template integration improvements

We’ve continued to improve and streamline our Progress Template integrations.

4 — Bug Fixes

  • Shared documents are now removed in a Progress Task if a company document is removed.
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