In this product update, your software is being enriched with a range of enhancements designed to simplify your user experience and improve operating performance. The key highlights include a new Product Updates modal (via the gift icon) that keeps you effortlessly informed with real-time improvements within your software, expanded job management capabilities for Contract Administrators, improved pricing and item search features, enhanced compatibility with ArchiCAD 27+ models, and more flexible email task options. These updates aim to make your experience more intuitive, efficient, and responsive to your needs.

Product update notes are now visible within your Constructive Software.

Users – Contract Administrators Can Now Create Jobs.

Permissions have been expanded so that Contract Administrators can now create jobs, not just edit them. This update enhances job management efficiency by reducing dependency on Company Administrators, while aligning with the existing responsibilities of Contract Admins (such as editing jobs and loading selections).
This change enhances the workflow for builders by enabling Contract Admins to handle end-to-end job setup directly, thereby speeding up processes and reducing bottlenecks.**Creating a job generates a charge for a job, as does calculating selections and uploading a model.

Email – Option to Skip Specific Progress Tasks in Update Emails.

We’ve added a new option that lets builders mark certain progress tasks as “Skip Activity”, so they won’t trigger activity records or appear in client/stakeholder update emails.

This feature helps reduce unnecessary notifications (e.g., duplicate milestone reminders) and ensures that only relevant updates are communicated, improving the clarity and efficiency of email communications.

Pricing – Specification and Area Now Visible in Price Table.

The Price Table has been improved by adding ‘Specification’ and ‘Area’ as visible columns. This makes it easier to compare and differentiate between multiple price entries without needing to open each one individually.
This enhancement improves visibility and usability, helping users review and manage pricing more efficiently.

Items – Improved Item Search.

The item search has been enhanced so that results now include items from subcategories under a parent category, making it easier for clients to find what they need.

3D IFC Import – ArchiCAD 27+ Compatibility Fix.

We’ve fixed an issue where IFC models from newer ArchiCAD versions (27+) weren’t importing correctly due to a change in attribute naming.
This enhancement ensures attributes like outside face surfaces are now picked up properly, restoring full compatibility with the latest ArchiCAD versions.

KPIs added to the Engagement report.

See how effectively you are using Constructive with this set of KPIs. Includes your rank compared to all builders using Constructive builders and KPI value tracking over time.

New Jobs Report.

View and export a detailed, filterable list of jobs. Track job progress at scale with Current Job Stages and Job Stage Completions over time.

Selections Log Report.

See a log of job selection activity based on daily selections snapshots.

If you have any questions after reading the full release notes, or want help navigating the new features, our team is here to support you.

Delivering excellent customer experience

We integrate with workflow systems

“Double-handling of client and construction data is a thing of the past. Constructive Software seamlessly integrates into key data points of BusinessCraft, enabling us to communicate in real-time to our clients: Documents, photos, Milestones and more.”   

Fabio Fusari, IT Manager – Summit Homes.

We bring you an abundance of useful enhancements designed to make your building projects faster, smarter, and more flexible. This release brings streamlined report layouts, instant 3D job filtering, intuitive package selections, clear job referencing, and robust platform stability—plus new dynamic tools for item list creation, and client engagement insights for clever decision making. Experience seamless, personalised workflows and elevated efficiency at every step, ensuring builders and clients alike enjoy the best the online building process has to offer!

Make informed data-driven decisions – New Client Engagement Report.

Speed up processes – Create Selections item lists on the fly with new tool.

Builders can now generate new Item Lists directly from any selection within the Selection Template. Using the new “Create Item List from Selection” tool in the 3-dot menu, transforming existing work into concrete lists takes just seconds – saving time, reducing admin, and improving the performance of your selection templates through streamlined Item Lists.

How to create Item List direct from a Selection : Constructive Software 

Builders are free to experiment without risk -Specialised Selections customisation.

Effortlessly copy items from an Item List into a selection – each copy is independent, so you can tweak and tailor the item without risk of affecting your original list. Builders enjoy the freedom to experiment and adapt while maintaining full control.
Note: Updates to the original Item List won’t affect copied selections, keeping your custom work safe. How to copy items from Item Lists : Constructive Software 

SME Empowerment – You now have the keys to all report layout options.

Company Administrators now hold the keys to every report layout detail, from showing contacts to highlighting special selections in headers. No waiting on support tickets – just pure, instant configuration power to suit your business workflows.

Locate jobs with 3D in a flash – Fast filter to save time.

Locate projects with a 3D model in a flash. The new “Has 3D” filter on the Jobs screen lets Builders instantly access all 3D-enabled jobs, supporting quick project management and helping teams deliver those wow-factor visualisations clients love.

Communication has never been clearer – Job references displayed alongside client names.

Job references are now consistently displayed alongside client names (for everyone except clients themselves), Sales Agents and Property Managers can identify and discuss jobs with ease – improving internal coordination and professionalism when dealing with third parties, all while safeguarding client privacy.

Smart Selections displays packages based off client choices – New view/page display for a more appealing client experience.

Clients can view any unresolved package selections—indicated by a question mark—when selecting a package from the Package Selection page (not only listed in the menu). This enhancement allows clients to hide subsequent selection options, ensuring only the relevant packages are displayed based on their chosen colour scheme or predefined package pathway.
Note: 3D functionality limits our screen space and therefore the client will need to close 3D to see the full card view to resolve the package choices.

If you have any questions after reading the full release notes, or want help navigating the new features, our team is here to support you.

Delivering excellent customer experience

We integrate with workflow systems

“Double-handling of client and construction data is a thing of the past. Constructive Software seamlessly integrates into key data points of BusinessCraft, enabling us to communicate in real-time to our clients: Documents, photos, Milestones and more.”   

Fabio Fusari, IT Manager – Summit Homes.

Prepare to be amazed as basins and sinks transform before your very eyes! With our latest breakthrough in 3D selection technology, you can now immerse yourself in a vibrant world of choices, with an expansive array of basin and sink models springing to life in stunning 3D detail. Say goodbye to static CAD mockups—clients are now empowered to explore mixers for kitchens, bathrooms, ensuites, and laundries in real time, choosing exactly what fits their vision without ever needing to guess the outcome or see the physical product. This game-changing update streamlines decisions, speeds up selections, and turns design dreams into brilliant, digital reality—all at the click of a button.

Experience it firsthand – Effortlessly customise selections and make confident decisions with unmatched precision.

“When building a new home there is a lot of decisions to be made by our customers, the Constructive Online software allows our customers to make those important decisions like what fittings, style and colours to name a few to choose from the comfort of their homes – online. This software has improved the preparation needed for our staff for when they meet the customer in the prestart meeting.”

Pep Oliveri, Chief Technology Officer – JWH Group

32,000+ people thrive in 3D Online Selections during new home builds – A customer experience enhanced by Constructive’s leading technology.   

“We compared 2 of our builders with a similar brand type, The builder with 3D+ Online Selections has an increase of 46.4% of selections made before appointment in comparison to the Builder who only has Online Selections”

James Salt – CEO – Constructive Software

Performance Enhancements  

Single Sign-On (SSO) Improvements: SSO has been improved with clearer login messages, easier setup for new users, and the option to now include custom details like avatars and phone numbers directly from Entra ID. Builders can now control what user info is visible, and bulk account creation is supported by sourcing contacts from Entra ID and pulling through to Constructive. Bugs were also fixed to make onboarding of Single Sign on smoother. To setup the automatic sync of all relevant Entra ID users please reach out to support (stop manually creating users in Constructive).  

User Management & Access Control: User management has been improved by automatically removing users from cancelled or resigned jobs (when the setting option for remove user on cancelled job is set to yes), ensuring user accounts are not auto locked when linked to a cancelled or resigned deal.

Enhanced Secondary Emails: Secondary emails are better handled to ensure clients receive important updates (excluding registration and password resets). Email support or your CSM to discuss upgrading your integration to pull through secondary emails from your source system). 

More Accurate 3D Model Displays: We have resolved an issue where internal 3D models, such as kitchens or interior rooms, could not be shown unless an external model (like a house facade) was also present. Now, clients can view detailed internal models even if an external model hasn’t been applied, ensuring a smoother and more accurate design review experience. 

Product and Item Management: We have addressed an issue where Subject Matter Experts (SMEs) were not receiving email notifications when items in their assigned lists were discontinued. With this update, SMEs will now receive timely alerts whenever an item they manage is marked as discontinued. This ensures key stakeholders are promptly informed, reducing the risk of outdated selections remaining active and eliminating the need for manual follow-up. 

Intelligence Reporting: Continuing the migration of reports to be directly inside Constructive, we’ve added Document upload metrics to assist you with managing customer experience and digital engagement. We’ve also added the most important Selections report – Discontinued items so that you can see what discontinued products have been selected across your jobs, filtering to stage of build and/or manufacturer to help you manage your supply chain before it becomes a problem onsite. 

Client View Photos: We’ve now added the ability to put banner text on the photos page, to help with education of the clients. Talk to support to help you set this up.  

Branding: We have enhanced the client view to show a custom Favicon in the browser window. Please talk to support about setting this up.  

General Fixes and System Testing: Numerous refinements across user management, notifications, and system behaviours were implemented along with comprehensive testing of all updates to ensure stability and reliability for the 2025.4 software release. 

If you have any questions after reading the full release notes, or want help navigating the new features, our team is here to support you.

Delivering excellent customer experience

We integrate with workflow systems

“Double-handling of client and construction data is a thing of the past. Constructive Software seamlessly integrates into key data points of BusinessCraft, enabling us to communicate in real-time to our clients: Documents, photos, Milestones and more.”   

Fabio Fusari, IT Manager – Summit Homes.

See the tap/mixer change in front of your eyes. We bring you the latest advancements in 3D selection technology, as clients will now have access to a diverse range of mixer models displayed in vivid detail in 3D. They are no longer restricted to viewing the default mixer model derived from the CAD designs prepared by draftees. This innovative feature allows clients to make more precise choices about mixers for their Kitchen, Bathroom, Ensuite, Laundry, and beyond—all without ever needing to see the physical product speeding up the decision-making process.

See it for yourself – Effortlessly customisable & empowering decisions with precision

“32,000+ people thrive in 3D Online Selections during new home builds – A customer experience enhanced by Constructive’s leading technology.”

James Salt – CEO – Constructive Software

No more guesswork. Clients can now visualise their fittings instantly, experimenting with colour and material combinations to create harmony in the kitchen and wet areas. This technology helps clients make decisions with confidence and precision – turning their dreams into digital reality.

“It used to be so hard to show our clients where colours were going on their visuals — most couldn’t visualise it. 3D Selections is a great visual aid, giving clients a better customer experience!”

ABN GROUP

Your Design Toolkit is About to Become Even More Powerful: Adjustable Sinks & Basins Coming Soon…

We’re getting ready to further elevate clients design capabilities with the highly anticipated next deployment of changeable 3D objects. The upcoming rollout will introduce dynamically adjustable sinks and basins, marking a new benchmark in the world of 3D modelling and object customisation.
Stay tuned -more innovation is coming your way soon!

Selection Report: Now Accelerated  

To make the Selections embedded report faster, with sharpened accuracy and enhanced reliability the following changes have been made:

• ‘Selection Count’ in ‘Top Selected Items’ and ‘Top Selected Groups’ now counts every selected item, even selections for the same item in an area. Previously ‘Selection Count’ was a distinct count of the item per job and area.

• The ‘Selection Log’ page has been removed due to its very large size; this will make the ‘Selections Report’ faster with enhanced reliability. ‘Selection Log’ will be available in the next release as a stand-alone report.

If you have any questions after reading the full release notes, or want help navigating the new features, our team is here to support you.

Delivering excellent customer experience

We integrate with workflow systems

“Double-handling of client and construction data is a thing of the past. Constructive Software seamlessly integrates into key data points of BusinessCraft, enabling us to communicate in real-time to our clients: Documents, photos, Milestones and more.”   

Fabio Fusari, IT Manager – Summit Homes.

Get ready for a game-changing update to your Constructive Intelligence Analytics…

We’re thrilled to bring you powerful new insights and reports that will revolutionize the way you manage your operations. All levels from Senior Management to Supervisors can now unlock efficiencies, track and improve customer service, and track supplier and staff KPIs confidently. All data and reports are integrated into your admin interface with one login (no more multiple log ins or platforms), updated nightly for accuracy. Simply hover over the ‘i’ icon in the top right corner of the reports for more information—your path to good data, good decisions and success starts here!

Take Action: We encourage all builders to add the following roles as ‘Users’ in Constructive Customer Portal: Supply Chain Managers, Procurement Managers, Subject Matter Experts, Workflow Managers, Building Managers, Operations Managers, Selections Consultants, Showroom Managers, and Pre-start Managers. Giving these roles access to these reports will empower them and their reporting teams to make data-driven decisions, optimize processes, monitor and reward performance, and improve customer experience which is good for business.

Unlimited Access: Selections Reports

• Top Selected Items and Top Selected Groups reports the most popular selections: Gain insights into client preferences for strategic planning and inventory decisions.

• Selection Upgrades tracks the percentage of selections made that are upgrades, categorized by Selections Consultant and Selection Group: Identify standout staff performers and suppliers, optimize upgrade pricing, and enhance future selections. 

• Discontinued Selections highlights items marked as discontinued in the Constructive item library: Prevent build delays by notifying clients to reselect items and streamline project progress. 

• Selections Detail offers a filterable and exportable table of selections made, with drill-through capabilities for selection history: Ensure accurate data management and detailed tracking for seamless operations. 

• Selections Log provides a transparent log of selection events, including selected items, price changes, and unselected items, with name and date details: Resolve misunderstandings effectively and maintain accountability in all selection processes. 

• Popularity metrics: Analyse top selected items and groups to uncover trends in client preferences.

• Learn more about 3D Online Selections. 

Discover Outstanding Staff & Improve Operations

• Track which Selections Consultants generated the most upgrade revenue during pre-start. Use these reports to drive sales performance and reward top contributors. 
• Measure the average time taken to finalize selections for a client: Benchmark colour selections to the point of finalising sign off. Tracking this time will help with identifying areas for efficiency to streamline client satisfaction workflows and save you time to progress the build faster. 

Unlimited Access: Client Experience Metrics Made Simple with Survey Reports 

• Automated surveys: Triggered by milestones, these tools ensure timely feedback collection and improve response rates with integrated reminders. 

• Follow-up tracking: Identify uncompleted surveys and engage clients to capture satisfaction data effectively. 

• Detailed survey insights: View response rates by survey, business unit, and brand to assess service delivery and performance. 

• Net Promoter Score (NPS): Track lifetime NPS changes across jobs and departments to enhance customer experience and benchmark against industry standards. 

• Learn more about Customer Portal.
  

Unlimited Access: Photos Reports

• Photo Metrics for Jobs in Construction: Track photo uploads as a KPI for supervisors, showing how increased uploads correlate with higher customer satisfaction ratings, such as NPS. 

• Visibility and Tracking of Construction Jobs Without Photos: Identify and address jobs lacking photo uploads to ensure better client engagement and fewer inbound queries. 

• Comprehensive Photo Upload Tracking by Supervisor: Enable builders and supervisors to benchmark performance, self-manage goals, and improve client satisfaction through consistent photo updates. 

• Photo Metrics by Business Unit and Brand: Provide detailed insights into photo uploads, progress trends, and their impact on customer satisfaction for management and staff. 

• Drill-Through Access to Job Lists with Photo Details: Centralized portal access to photos and job details streamlines operations by eliminating separate logins. 

• Accessible Metrics for Construction Managers and Client Liaison Roles: Empower construction managers and client liaisons to track photo-related KPIs and engage clients visually through progress updates. 

• Photo Count Over Time: Monitor trends in client satisfaction over time using actionable data to enhance communication and service quality.

• Learn more about Customer Portal.

All Reports

• Self-Management Tools for Staff: Foster accountability and improvement with tools allowing team leaders, managers, and staff to track performance, set targets, and benchmark against peers. 

• No Additional Licensing Fees for All Levels of Management: Ensure cost-efficient oversight by granting portal access to upper management, including General Managers, without licensing fees. We therefore encourage all builders to add the following roles as ‘Users’ in Constructive Customer Portal:  Supply Chain Managers, Procurement Managers, Subject Matter Experts, Workflow Managers, Building Managers, Operations Managers, Selections Consultants, Showroom Managers, and Pre-start Managers.

• Learn more about Customer Portal, 3D Online Selections, Maintenance.

If you have any questions or want help navigating the reports, our team is here to support you.

Delivering excellent customer experience

We integrate with workflow systems

“Double-handling of client and construction data is a thing of the past. Constructive Software seamlessly integrates into key data points of BusinessCraft, enabling us to communicate in real-time to our clients: Documents, photos, Milestones and more.”   

Fabio Fusari, IT Manager – Summit Homes.

We’re excited to share the latest updates in Constructive 2025.2! This performance-boosting release comprises of saving builders time through a Sales Agent/ Building Partner/ Reseller and Property Manager self-serve functionality. User enhancements like adding intelligence reports to all users inside Constructive Admin pages (watch this space for more coming soon). Under the hood, we’ve done big improvements to 3D, we’ve improved how images are displayed in reports, and upgraded the back-end of how materials are mapped against objects. See the details below.

Your Constructive Software systems have now been automatically updated to the latest version.

New Property Manager Role

Keeping the client experience front of mind, with investors and building partners, we are empowering builders to load Property Managers as a new role against the job which will facilitate them running the service and warranty section of the job on behalf of the clients, and allow a single Property Manager to manage many jobs at once.

This will reduce the inbound queries to the builder’s team from agents because agents can log in and see all of the jobs they are assigned to (via Job Contacts – like a sales agent). A Property Manager role can also switch between the jobs using the new ‘Select Job’ menu item.  Property Managers can easily self-serve information by automatically receiving notifications instead of the client, viewing past photos, and progress information. They can also easily log maintenance defects, reducing delays and updating clients with real-time data.

Control remains in the hands of the builder as agents cannot see the majority of the documents or the Selections screen, they can only see documents in the following four categories; Warranty, Service & Warranty Information, Maintenance, and Maintenance Item Documents.

Bonus for clients: With this improved navigation, clients who have multiple jobs/builds can now easily search and locate jobs, eliminating time consuming scrolling in the old drop-down.

Important note: As soon as the Property Manager is assigned to the job, they will take over receiving the client updates (activity emails, defect notifications, surveys, etc).

Sales Agents ‘Select Job’ Navigation

We’ve added the ‘Select Job’ button to the Sales Agent view, bypassing the ‘Admin’ screens altogether – much easier.

3D Model Component Upgrade

We’ve streamlined how 3D models are structured by converting existing Dimension Types into Components. This makes working with models more efficient, especially in: 

• Materials Edit Screen 

• Model Editing Interface 

Previously, each dimension type was treated separately in the 3D model. Now, those dimension types are grouped under unified components, improving performance and usability.

Previously, each dimension type was treated separately in the 3D model. Now, those dimension types are grouped under unified components, improving performance and usability.

Before:

This release:

Selectable Components via Selection Templates:

With this update, when using Selection Templates, you’ll now see which Component Category a dimension type belongs to.

For example: All dimension types related to the main Flooring, like (Flooring – Main, Flooring – Laminate, Flooring – Tiles, Flooring – Vinyl Plank, Flooring – Timber, Flooring – Vinyl, Flooring – Engineered Timber, Flooring – Hybrid, Floor Tile Visualiser, Flooring, Polished Concrete) will now be grouped under a single component called ‘Floor – Main’ in the 3D model.

This makes it easier to manage, filter, and interact with model elements.

Making changes to components in the Selections Template are LIVE changes for all 3D models. If you want to change these, we suggest you initially discuss this with your CSM/support team.

For a more detailed breakdown of the changes please see the support article linked here.  

Improved Image Handling in Reports

When printing reports with images enabled, items without an image will no longer display an empty image placeholder. The image section will be omitted entirely, resulting in a cleaner and more professional report layout.

See example below of External Sills and Internal Brickwork:

Item Library Update Alert: As a result of improvements to image handling in reports, we’ll be making changes to the “Other” and note-type items by removing their associated icons. This update will help streamline your reports and reduce visual clutter, as these placeholder icons are now redundant and no longer necessary.

Intelligence Reporting in Constructive 

We’re bringing the power of intelligence reports to all users inside Constructive Admin pages and have started by shifting the existing reports for ease of access, see below. Stay tuned for the significant benefits of this new feature – coming soon.

Performance Enhancements 

As always, we’ve resolved several bugs to improve overall performance and stability.

• 3D – Improved 3D Walkthrough Controls and navigation.        

• Contract Administrators can now complete To Do tasks without receiving an “Access Denied” error.

• You can now duplicate (copy/paste) a 3D model

• Clients have the ability to duplicate (copy/paste) a 3D model.

• Removed an unnecessary click to improve efficiency – the ‘Reload Selections’ screen will default to untick of ‘Recalculation of Prices’

• All To Do’s can be completed from the ‘Edit’ Screen with fewer clicks to load/save, and the ability to put the same date for ‘completion’ and ‘submitted’ fields has been added. 

If you have any questions or want help navigating the new features, our team is here to support you.

Delivering excellent customer experience

We integrate with workflow systems

“Double-handling of client and construction data is a thing of the past. Constructive Software seamlessly integrates into key data points of BusinessCraft, enabling us to communicate in real-time to our clients: Documents, photos, Milestones and more.”   

Fabio Fusari, IT Manager – Summit Homes.

In this update of Intelligence Analytics, we’ve improved the Top Item Choices page with information on items selected via Choose Anything and enhanced the Photos page with detail to help you better review and monitor photos per job.

1. Top Item Choices

You can now see items selected via Choose Anything with their Selection Count, accessible via a new drill-through from Choose Anything Choice Count to Choose Anything Selection Count.

2. Photos page enhancements and fixes

We’ve added two new metrics to the Photos page:

• Percentage of Construction jobs with photos added in the last 30 days

• Photos per job in Construction by Construction Manager

We’ve also fixed a bug on the count of jobs with no photos in the last 30 days, 90 days and 180 days.

After listening to your feedback and feature requests, we’re happy to announce several optimisations to our Maintenance product, including the new Maintenance Item Numbering, to improve your experience and allow you to process maintenance issues more quickly and easily.

1 — Maintenance Bulk Actions notifications

You can now bulk action multiple Maintenance Items in one go and choose to send a notification to the client.

For example, if you wanted to downgrade several Maintenance Items from an ‘urgent’ to a ‘non-urgent’ status in one go, you could select the checkbox next to each Maintenance Item you wish to downgrade from the Maintenance Items screen, click the Bulk Actions button in the right-hand panel and then choose ‘non-urgent’ from the Urgency drop down list.

If you’d like the client to receive a notification about these items you’ve bulk actioned, simply tick the ‘Notify’ checkbox and enter a single message in the text-editor that appears that is relevant to all the Maintenance Items you are downgrading, for example, “These Maintenance Items have been deemed ‘not urgent’ and have been downgraded to regular urgency status.”

Constructive will add this message to the Activity Update with the Maintenance Items affected linked underneath. You can customise your email notification template under Settings → Portal → Maintenance → Client Notifications → Maintenance Items Bulk Updated Email Content.

Please note, no comments will be added to individual Maintenance Items; the message will appear in the Activity Update only.

2 — Create Maintenance Items from Job Details screen

Previously, Roles Maintenance Coordinator and Maintenance Supervisor could only view Maintenance Items that had already been raised in Job Details → Maintenance.

Now, they can easily create Maintenance Items for the Job directly from this screen via the circular blue + button.

3 — NEW: Maintenance Item numbering

Previously, the Maintenance Report generated a numbered list of Maintenance Items, organised by area.

However, it was difficult to cross-refer to a number on the Maintenance Item screen when communicating with a client. For example, ‘Item 3’ on the Maintenance Report was different from the third item in the list on the client’s screen.

Now, you and your clients can refer to a Maintenance Item Number that will be the same on the Report and the Client View screen and feel assured you are referencing the same defect.

• Constructive will now auto-generate a number every time a Maintenance Item is created against a Job, starting with ‘1’.
  
• Once a Maintenance Item Number is auto-generated, it will never change, even if the item is rejected or deleted. Instead, the next Maintenance Item will follow-on from this number.
  
• The auto-generated number is displayed in a new column in the Maintenance Items screen for both Client and Admin View.
  
• Please note, the previous Report numbering has now been removed.

4 — Maintenance Items – New column ‘Item No’ and column position relocations

For consistency with the Job Details screen, the Maintenance Items – Admin View now has the following changes applied:

• The existing Job Number column position has been relocated to column 1.
  
• We’ve added a new column titled Maintenance Item Number (see 3 — NEW: Maintenance Item numbering above) positioned at column 2.
  
• Clicking on a Maintenance Item Number will open the Maintenance Item.
  
• The column previously titled Name is now more accurately titled Area / Issue Type / Description and is relocated to column 3.

5 — Maintenance Items — Previous and Next buttons

We’ve introduced new ‘Previous‘ and ‘Next’ buttons on the individual Maintenance Item screen to help you more easily navigate between items.

Please note, the ‘Previous’ and ‘Next’ buttons will abide by any filter(s) and sort(s) you have applied.

6 — Allow Unlocked Issue Types to be notified to builder after Maintenance Locked Date

Unlocked Issue Types are now notified to builders after the Maintenance Locked Date.

7 — NEW setting: Display ‘Maintenance Ends On’ date to client

Constructive now displays the Maintenance Ends On date to clients to improve the customer experience and reduce incoming calls and emails from clients asking when their Maintenance deadline is.

The Maintenance Ends On date display is defaulted on and can be toggled on/off in Settings → Portal → Maintenance (Display Maintenance Ends On Date).

Note the Maintenance Ends On date will remain on the Client screen beyond the Maintenance Ends On date.

8 — Additional Issue Category: Defect liability period — Construction

We’ve added an additional Issue Category named ‘Defect liability period – Construction’ for use when handover is complete, but defects are still being handled by a building Supervisor rather than the Maintenance department during this period.

9 — Additional Maintenance Areas

While Maintenance Areas link to the House Type (where available), there are sometimes areas that are not represented.

To address this, Constructive now has the following additional standard rooms in the House Type Areas allowing them to be selected within Maintenance:

• Dining
• Living
• Theatre
• Hall
• Other

10 — Allow Client to delete a Maintenance Item

Previously, Clients could edit, but not delete a Maintenance Item.

As there are occasions where a Maintenance Item is no longer relevant, or they have accidentally reported it twice, clients can now delete a Maintenance Item they have raised that has not yet been submitted, (Unlocked Maintenance Items that are awaiting submission).

Please note, ‘urgent’ defects cannot be deleted as these are submitted immediately.

11 — Maintenance — When ‘More Filters’ are used, display expanded

When any filters are applied under ‘More Filters’, Constructive will now display this as expanded, making it easier to see if there are any items filtered here.

12 — Show Job name and address to Maintenance Coordinator in Maintenance Item screen

Constructive now shows the Client Name and Address in a Maintenance Item — along with the Job Number that was already shown — for the Maintenance Coordinator role, so they are aware of who and where the Maintenance Item is for to coordinate inspections and trades.

13 — Settings email label updates

We’ve changed the email field labels in Maintenance Settings for greater clarity as follows:

Builder Notifications

• New Maintenance Item Created (Urgent)
previous: Notify Builder of New Maintenance Item via Email (Urgent)

• New Maintenance Item Created (Non Urgent)
previous: Notify Builder of New Maintenance Item via Email (Non Urgent)

• New Maintenance Item Created Email Content
previous: Notification Email Content

• New Maintenance Comment Email Content
previous: Maintenance Comment Builder Notification Email Content

Client Notifications

• Maintenance Item Updated
previous: Notify Client of Maintenance Item update via Email

• Maintenance Item Updated Email Content
previous: Update Maintenance Notification Email Content

• New Maintenance Comment Email Content
previous: Maintenance Comment Client Notification Email Content

14 — Bug fixes

• Screen no longer retains description using ‘Create Another‘ twice when creating a Maintenance Item.
  
• On Save, the Maintenance Wizard Template now correctly refreshes the Last edited on and Last edited by details without the user needing to manually refresh the page.