Real numbers, real builders, real outcomes.
Proven Results
Data-proven success.
The Builder's client experience portal trusted in 39% of all new single-dwelling residential builds across Australia.
39%of all new homes in Australia use Constructive Software
15of the HIA Top 20 Builders use Constructive Software
95,740+active users login to Constructive Software
11+ yrsConstructive Software chosen as the the No.1 Customer Experience platform
By the numbers
Statistics that speak for themselves
Client Engagement & Satisfaction
+85
Top builder NPS score
Constructive's highest performing builder
+60 to +85
Average NPS range across Constructive builders
Survey response rates consistently above 30%
70–95%
Client portal registration rates after go-live
Consistently achieved by builders shortly after launch
20%→45%
Survey response rate uplift
CSAT Intelligence Analytics — Customer Portal case studies
49%
More client engagement via Mobile App vs. browser
Combined builder data since Mobile App launch, December 2025
Revenue & ROI
120%
Increase in sales extra upgrades revenue
Kingswood Homes — after implementing Online Selections
~$70,000
Annual salary saving after Portal implementation
WA Building Company — reduced team while improving client satisfaction
Time Savings & Efficiency
2–5 hrs
Saved per selections appointment
Kingswood Homes — Lesley Myers, Sales Director
2 hrs/day
Saved per admin staff member
Superior Building Group — after Customer Portal implementation
6 months
Or less — standard implementation timeframe
Ensuring rapid return on investment for every builder
46.4%
Online Selections made before appointment
Builders with 3D Online Selections
Platform Scale
161,000
Average online selections made per month
Across all Constructive builders
100,000+
Selectable items in the managed product library
Fully managed by Constructive for over a decade
32,000
Users trust 3D Online Selections
46.4% of selections made before appointment for 3D builders
9,066
Users on the Maintenance platform
19 large builders — 5,500 daily active users
766%
Growth in Sales Agent users
From 91 to 780 agents in five months
20%
Higher push notification open rates vs. email
Mobile App driving faster client responses
Trusted at scale
Built for enterprise builders who take client experience seriously
120Enterprise Builders choose Constructive
97.5%Positive Builder support satisfaction rating
2,331Support tickets resolved in the past year
No.1Residential building industry client software
Product Suite
Ready to explore for yourself?
Trusted by 15 of the Top 20 HIA builders. Used in 39% of all new Australian homes.