Why Builders Choose Constructive???
The platform builders rely on.
Built for enterprise builderswho take CX seriously.
Why builders choose Constructive
Delight your clients. Reduce your workload.
Constructive Software is an all-in-one platform for home builders. We empower hundreds of builders around the world to improve their digital Customer Experience through our smart technology.
Constructive makes the home-building process fun, accessible and easy for your clients — with clarity around progress updates, selections, pricing, documentation and more, all online, anytime.
Since 2015, Constructive Software has been redefining the residential building industry by innovating the way clients stay up-to-date with build progress and transforming how they select and visualise beautiful finishes for their new homes.
Our powerful, but intuitive, white-label software has helped over 90 builders who have collectively guided more than 100,000 of their own clients successfully and thoughtfully through their home builds.
With real-time build updates, interactive 3D selections and powerful data-driven reporting, Constructive is setting a new benchmark in how the industry approaches Customer Experience during the building journey.
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What builders say
In their own words.
Constructive has spearheaded a fundamental change in the way we care for our customers. It has allowed us to keep our customers engaged and informed throughout the build process and lifted a weight off other systems like email. Customers have a secure one stop shop for all their build related information and always know where the build of their new home is at.
Since the implementation of Constructive, our sales extra upgrades revenue has increased by approximately 120%. Clients are able to make their choices without time constraints of their appointment — and without any interruptions. 2–5 hours are saved for each selection choices appointment.
The software helps educate our customers on what is considered a defect, guides them through eligibility, and has reduced inspection and resolution time. Constructive's Maintenance program has simplified a drawn-out administrative process for the customer, our team, and suppliers.
At New Choice Homes, we are customer-centric and clients have significant convenience needs. We have chosen the Constructive Software Mobile App and the Customer Portal because there's nothing else out there like it. Push notifications drastically increase responses from clients and reduce our cost of constant staff follow-ups.
We love everything about Constructive — it has made everything so much easier, from prestart through to maintenance. We wouldn't be without it. We were able to provide better service to our clients, while behind the scenes, we are doing less, with fewer staff, than we were before.
It used to be so hard to show our clients where colours were going on their visuals — most couldn't visualise it. 3D Online Selections is a great visual aid giving clients a better customer experience and speeding up decisions.
Since implementation of the Customer Portal the level of inbound noise has dramatically dropped — almost overnight. It has saved about 2 hours per day for each of our admin staff. We have an overwhelming increase in happy clients.
At La Vida Homes, we're all about making the building journey simpler and more transparent. The La Vida Homes App takes the Constructive experience mobile, so clients can easily check in on their build anytime, anywhere.
Constructive's Customer Portal improves the building experience for our clients. The Online Selections gives us the potential to provide a greater offering — we can have more products in Constructive compared to in our physical showroom.
Constructive Software has been an excellent partner in helping us improve the customer experience across our building brands. The portal helps customers track progress, access documents and site photos, and stay informed through regular construction updates.
People love using Apps to tick off tasks while relaxing by the TV. Apps are the new hub for engagement, far surpassing personal email inboxes. Our Domaine Homes App is clear, informative, and keeps our clients feeling ultra-engaged and updated.
Clients are definitely more organised and informed and have already made most of their selections by their meeting. Having everything in one place and clearly laid out makes the whole process less stressful.
Constructive Software's integrations and real-time communications have improved our workflow, helping the office and site stay aligned. Double-handling of client and construction data is a thing of the past.
Constructive provides a strong, well-designed platform that centralizes information, streamlines processes, and supports effective decision-making across all stakeholders.
The portal is helpful for our clients. We have had fewer phone calls and enquiries due to them having the ability to access documents and progress photos. We upload our documents and it does it automatically.
Prior to using Constructive, several hours were spent with customers in our sales centre showrooms. Now, customers can choose colours, finishes, surfaces, flooring and appliances in their own time — any time, online, from any device.
We have hyper-personalised build progress updates and empower clients to make interactive selections on their individual homes in 3D. Home Group customers have the most up-to-date information available 24/7 and on any device.
A standout example of service excellence. Constructive combines deep knowledge with an exceptional commitment to helping us achieve our goals — thoughtful support, clear communication, and reliable solutions.
Constructive's positive, can-do attitude is infectious, and nothing ever feels like too much trouble. They have an exceptional understanding of the application and of the building industry, enabling invaluable guidance tailored to our business.
Steph is exactly the kind of person you want as your CSM. She approaches her role with such dedication and commitment that it feels like she's an extension of our own team.
Lizzie has been a fantastic and highly valued contact for La Vida. She always takes the time to explain processes and details thoroughly, ensuring clarity and confidence at every step.
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Constructive Software in 2 minutes
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Trusted by 15 of the Top 20 HIA builders. Used in 39% of all new Australian homes.
Inside Constructive
Meet the team
We're a tight-knit, inclusive and diverse team of building industry experts, software developers, data engineers and designers. The majority of our people come from a building-industry background, but we all have one thing in common: we're obsessed with making every home build an excellent experience — for both you and your clients.
Meet the team