Product Updates

1. NEW Maintenance Features Constructive Maintenance — Efficient Defect Management: Reduce incoming emails and calls by empowering clients to log defects and keep informed of their status within your secure, branded Maintenance Portal. Request a Demo > Maintenance SubmitWhen a client has … Read More

1. Engagement Page Enhancements We’ve released several enhancements to the Engagement page to help you monitor engagement over time, as well as views and time in Modules: Average Days to Registration — See how long it takes on average for clients to … Read More

1. NEW Client Emails Card The new Client Emails card displays to your clients all emails on their job sent to them from the Portal. This will enhance your customer experience through transparent communication, digitally collating all email communications a client has … Read More

1. NEW Selections Tab Within the Jobs card, the Selections tab is now its own main category within the grey-coloured section located at the top of the screen, (previously in the Job Details tab). It displays the same selections details as previous. 2. NEW Bulk Changes, … Read More

1. NEW CC Email Address Setting You now have the ability to CC all emails to a global email address, helpful for systems infrastructure that requires CC, rather than BCC. You can find this new option under Settings, General above the existing … Read More

1. NEW Selections Log Selections Log, a new feature of Intelligence 2.0, displays a log of selected, unselected and price change events, allowing you to monitor exactly what clients are selecting and changing their minds about. Please note: 2. Selections Price … Read More

1. 3D – Speed improvements We have improved frame rate and initial loading performance, translating into a substantially smoother, faster experience for your clients making selections in 3D, (via an approximate 80% decrease in transferred and download resources, and a … Read More

1. NEW Percentage of Client Selections before Appointment Intelligence 1.9 features a new Online Engagement KPI showing you the percentage of the client visible Selections that were selected by a client up to one day before the Selections Appointment Completion date. This is averaged … Read More